Terms & Condtions
Booking Confirmation: To confirm your trip with Shikhar Adventure, a 20% deposit of the total trip cost is required. This deposit must be paid at least three months prior to your intended arrival date. Bookings made closer to departure should be discussed with our team directly to confirm feasibility. Payment can be made via bank transfer using the details below.
Bank Details (FCY-USD):
Bank Name: Himalayan Bank Ltd.
Account Name: Shikhar Adventure Pvt. Ltd.
Current A/C Number: 12021850540023
Account Type: Foreign Currency (USD)
SWIFT Code: HIMANPKA
Branch: Hiti Durbar Branch, Kathmandu, Nepal
Company Address: Nayabazar - 16, Kathmandu, Nepal
Postal/Zip Code: 44600
Note: Any bank transfer or processing charges levied by your bank are the responsibility of the client.
Pay by Credit / Debit Card
Paying by card is quick and secure. We accept Visa, MasterCard, and most major cards through our online payment gateway.
To pay by card, click Pay by Card.
Note: A 3.5% processing fee applies to card payments to cover transaction costs. This will be clearly shown before you confirm payment.
Non-Refundable Advance Payment: The 20% deposit required to confirm your booking is non-refundable once your trip is confirmed. In the event of a cancellation, this amount is treated as the cancellation fee.
Remaining Balance: The balance of the trip cost is due upon arrival in Kathmandu, before the trek or tour begins, and can be paid in cash (USD), by card, or via bank transfer.
Cancellation Policy
- If you cancel your trip, the 20% deposit paid at booking is retained as a cancellation fee. This applies immediately once your booking is confirmed, and the deposit is non-refundable.
- If you have paid more than the 20% deposit, we will deduct the cancellation fee from the total amount received and refund the remaining balance to you via the original payment method.
Trip Postponement
We understand that plans can change. You may postpone your trip by notifying us in writing at least four weeks before your scheduled arrival date. In such cases, your advance payment will be carried forward to the rescheduled trip at no additional cost. Postponement is subject to availability of guides, permits, and accommodation on the new dates.
No-Show Policy
If you fail to arrive for your scheduled trip without prior written notice, no refund or credit will be issued.
Incomplete Trip Policy
Shikhar Adventure does not issue refunds for any trek or tour left incomplete due to personal decisions, health conditions, or any other reason on the client's part. Once a trip has commenced, no refund will be given for unused services, missed days, or early departure, regardless of the reason.
Risk and Liability
All treks and tours are conducted in accordance with the rules and regulations of the Government of Nepal and relevant tourism authorities. Shikhar Adventure is not liable for changes, delays, or cancellations arising from circumstances beyond our control, including natural disasters, political instability, government restrictions, flight cancellations or delays, vehicle breakdowns, illness, or accidents. Any additional costs incurred due to such circumstances must be borne by the client. Travel insurance is strongly recommended for all trips.
Unforeseen Circumstances
If your trip is disrupted or cancelled due to events beyond our control, including natural disasters, extreme weather, political instability, government restrictions, or safety concerns, no cash refund will be issued. Instead, the full amount paid will be retained as trip credit, valid for an alternative or rescheduled trip within Nepal at a later date, subject to availability.
Travel Insurance
Comprehensive travel insurance is mandatory for all clients joining a Shikhar Adventure trip. Your policy should cover medical treatment, emergency evacuation (including helicopter rescue where relevant), trip cancellation or interruption, and loss or damage of personal belongings. Clients are responsible for reviewing their policy's coverage and deductibles; any costs not covered by insurance must be settled directly by the client at the time of service.
Flight Delays and Cancellations
Flight delays and cancellations are common in mountain regions during poor weather, particularly on routes to Lukla, Jomsom, and other remote airstrips. We recommend carrying extra cash for unexpected food and accommodation costs during delays. Shikhar Adventure is not responsible for expenses arising from flight disruptions, so please plan and budget accordingly.
During the Trip
If a client engages in any unlawful, prohibited, or inappropriate conduct during the trip and, as a result, is detained, fined, deported, or otherwise required by local authorities to leave Nepal, Shikhar Adventure will not be responsible for any refund, compensation, or recovery of unused services. All costs, penalties, or consequences arising from such actions are to be borne entirely by the client.
Please read this policy carefully before confirming your booking. By paying your deposit, you agree to the terms outlined above.