Privacy Policy

At Shikhar Adventure Pvt. Ltd., we highly value the trust and confidence of our guests. Your privacy and the protection of your personal information are of utmost importance to us. We collect certain information about you to arrange safe, smooth, and effective travel experiences across Nepal, Tibet, and Bhutan — and we are fully committed to handling that information responsibly.

Information We Collect

To provide you with the best possible services and fulfill legal travel requirements, we may collect the following information:

Full name, address, postal code, contact number, and email address
A copy of your passport (for permit, ticketing, or booking verification purposes)
Travel details such as arrival date, itinerary preferences, and emergency contact
Health or dietary information when necessary for trek safety
Payment information (handled through a secure payment system)

We may also use your email address to send you booking confirmations, travel updates, and — only if you have opted in — occasional newsletters or promotional messages.

Updating Your Information

If you wish to update or correct your personal information, please contact us at info@shikharadventure.com. We will promptly make the necessary changes in our records.

Security of Information

All personal information you provide is securely stored in our company’s system and is accessible only to authorized personnel who require it for valid business or travel-related purposes. We assure you that your credit or debit card details are not stored on our servers. Our payment system uses secure, encrypted gateways to protect your financial information.

Automatically Collected Information

To help us understand how visitors use our website and to improve our online services, we use Google Analytics and similar tools to collect general information such as:

Pages visited and time spent on the site
Geographical location (city or country)
Browser type and device used
Date, time, and referring links

These analytics do not identify you personally and are used purely for statistical and improvement purposes.

Use of Cookies

Our website uses cookies — small data files stored in your browser — to enhance your browsing experience. Cookies help us recognize returning visitors, remember preferences, and deliver a more personalized experience. You can disable cookies in your browser settings if you prefer, although some parts of the website may not function as smoothly.

Links to External Websites

Our website may contain links to partner or external websites for your convenience. Please note that our Privacy Policy does not apply to those external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

Information Sharing and Disclosure

Shikhar Adventure does not sell, rent, or trade your personal information to any third party. However, we may share necessary information with:

Government authorities for trekking permits or visa processes
Partner hotels, guides, and transport providers directly involved in your trip
Payment processors and banks for secure transactions

All such partners are required to maintain strict confidentiality and use the information only for legitimate service purposes.

Retention of Information

We retain your personal data only as long as necessary to complete your booking, comply with legal obligations, or resolve disputes. After this period, your data will be securely deleted or anonymized.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in company practices or legal requirements. All updates will be posted on this page with the revised effective date. We encourage you to review it occasionally.